Data Protection Terms
These Data Protection Terms explain which personal data the NPO Estonian Union for Child Welfare (hereinafter referred to as the ‘Union for Child Welfare’) collects, how and for what the data will be used and what the rights of an individual are in relation to their personal data.
In order to update the Data Protection Terms and to ensure their clarity, the Union for Child Welfare has the right to amend the content of the Data Protection Terms at any time. We respect everyone’s right to the protection of personal data and guide ourselves by the principle that the best interests of the child must be the primary consideration in any child-related activities.
- 1. Data controller
- 2. Personal data
- 3. Purposes of and legal basis for processing personal data
- 4. Security of processing personal data
- 5. Retention of personal data
- 6. The right to access one’s own data and to request the correction of inaccurate data
- 7. Additional terms for the processing of personal data in the provision of goods and services and in the online store
- 8. Additional Terms and Conditions of Processing Personal Data in the Provision of Legal Advice to Individuals
- 9. Terms of using cookies
- 10. Raising complaints
Personal data are any data that allow a natural person (individual) to be identified.
The Union for Child Welfare collects personal data when receiving and handling individuals’ appeals and notifications, in the entry into and performance of contracts and agreements, incl. when offering products and services, providing and mediating grants, organising competitions and prize draws, counselling individuals, and via websites.
The Union for Child Welfare receives personal data when individuals provide the personal data of themselves or of third parties, when the data are public or when individuals use our website (and the data are transmitted through cookies).
Personal data may include the individual’s name, personal identification code, place of residence, contact information (telephone, e-mail address), bank details (bank account), IP address and cookie data.
The Union for Child Welfare processes personal data on the basis of the individual’s consent or in order to enter into and perform a contract or agreement (for the purpose of counselling an individual, offering products and services, sending newsletters, providing access to the website and collecting information on visits to the website and other technical data), and on the basis of legislation (accounting documents, children in need of assistance and children in danger). The personal data can be used to analyse and develop the activities of the Union for Child Welfare.
If personal data are processed on the basis of consent, the individual concerned is entitled to withdraw the consent.
Personal data disclosed in individuals’ appeals or notifications or in connection with the counselling of individuals are used by the Union for Child Welfare to respond to the appeals or notifications and for the purpose of counselling the individuals. If an appeal or notification reveals that a child is in danger, the recipient of the appeal or notification will immediately call the emergency number 112 and inform about the child. If an appeal or notification reveals that a child is in need of assistance, the recipient of the appeal or notification will immediately call the local authority or the child helpline 116 111 and inform about the child.
The personal data provided for the purpose of obtaining the grants offered or mediated by the Union for Child Welfare or participating in competitions and prize draws are used to decide on the award of grants in accordance with the established criteria and to pay out the grants awarded and deliver the prizes won. In the cases where grants are paid out or prizes are offered by third parties, the personal data of the applicants or winners will be forwarded to the third parties so that the grants can be paid out and the prizes can be delivered.
The right to process personal data has been assigned to the employees of the Union for Child Welfare who need to process personal data in order to perform their duties. Each employee has a personal username and password for electronic processing of personal data.
The Union for Child Welfare takes physical, organisational and IT-based security measures to protect personal data against accidental or unlawful destruction, loss, alteration and unauthorised access and disclosure. Data are backed up by copying, and computer systems are protected.
Personal data are transferred to data processors (e.g. in the case of mediated counselling or data hosting) on the basis of the agreements under which the Union for Child Welfare requires the data processor to take appropriate security measures in the processing of personal data.
Personal data will be transferred to identified individuals on the basis of applications submitted with regard to such individuals or on the basis of the obligation to notify the authorities.
The Union for Child Welfare will transfer personal data to other countries only if the individual concerned agrees to this and the recipient country offers adequate protection of personal data. The Union for Child Welfare is not responsible for breaches of the security requirements which arise from an individual’s own activities.
In the cases where the materials published on the website of the Union for Child Welfare (including the ‘Märka last’ magazine) contain links to other internet environments, the Union for Child Welfare will not assume responsibility for the content or data protection terms of these environments.
The Union for Child Welfare will retain personal data as long it is legally obliged to do so or as long as is necessary to achieve the objective of collecting the data.
Every individual has the right to access the personal data collected on the individual by the Union for Child Welfare. Restrictions on the right of access to the data are established by law. Everyone has the right to request correction of his or her incorrect personal data.
If the Union for Child Welfare does not have a basis for the use of personal data or this basis no longer exists, the individual concerned may request the termination of use or the deletion of the data.
The Union for Child Welfare processes the following personal data when providing goods and services and in the online store environment at https://www.lastekaitseliit.ee/e-pood/:
- names, telephone numbers and e-mail addresses of persons ordering goods or services;
- professional status of persons ordering training services;
- addresses to which purchased goods are to be delivered;
- content and cost of goods and services, and payment-related data.
The personal data are used to manage buyers’ orders, to provide services and to sell and deliver goods.
Historical sales data (the time of sale of goods or services, the particular goods/services, the quantity and the buyers’ data) are used to compile overviews of the sales of goods and services, and to draw up activity reports.
Personal data such as the buyer’s name and contact information (e-mail address, telephone number) are processed to resolve any issues relating to the provision of goods and services.
The Union for Child Welfare will not use a buyer’s e-mail address or telephone number to send direct marketing communications, unless the buyer has consented to this.
The name, telephone number and e-mail address of a buyer will be transferred to the postal service or transport service provider chosen by the buyer if this is necessary for the transportation of the goods to the buyer.
For accounting purposes, personal data are transferred to the accounting service provider.
Personal data are transferred to IT service providers if this is necessary to ensure the functionality of the online store or to host data.
The following personal data are collected in the course of the provision of legal advice mediated by the Estonian Union of Child Welfare: first name and surname; telephone number; the area of law pertaining to the issue in question; the first name(s) and surname(s) of anyone linked to the dispute, to avoid any potential conflicts of interest; and any other data deemed important from the point of view of the provision of legal advice, where required. The data referred to are forwarded to the lawyer advising the individual.
The legal advice is provided in the offices of the Estonian Union of Child Welfare without any employees of the union being present.
The Estonian Union of Child Welfare shall preserve the personal data in a way that guarantees their confidentiality from the date of registration of the provision of legal advice to the individual until the end of the then current calendar year, after which the data shall be destroyed.
Personal data are not used in order to send newsletters or offers to the contact addresses of an individual.
Cookies are small text files that are installed on the user’s computer by the websites that the user visits, unless the user has disabled the installation of all or some cookies in the browser settings. Cookies enable the user’s device to be recognised when the user visits websites.
The Union for Child Welfare does not need the user’s consent to the use of essential cookies without which the use of the site is not possible. For the remaining cookies, the user agrees to the installation of the cookies by giving consent to these Data Protection Terms which the Union for Child Welfare requests through websites.
When users visit the websites, the Union for Child Welfare collects, inter alia, the following data:
- the IP address and location (country) of the computer or computer network used;
- the time of visit (time, date, year);
- information on which part of the website is being visited and for how long.
The Union for Child Welfare will not link the IP addresses of website visitors to information that enables an individual to be identified. The Union for Child Welfare will use the collected data to compile visiting statistics for the purpose of developing its website and making it more convenient for visitors.
Each data subject has the right to appeal to an independent supervisory authority, the Data Protection Inspectorate, or to a court in order to protect his or her rights.